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Managing your domains

Find your domains in the client area, control auto-renew, and manage nameservers, locks and authorization codes.

On this page

All of your domains are in the client area (opens in a new tab), under Products & Services, together with your other services.

Open a domain

Sign in to the client area, open Products & Services and choose the domain. From its page you can:

  • Update its nameservers.
  • Lock or unlock it. A locked domain can’t be transferred away without your approval.
  • Get its authorization code (EPP code), if you want to move it to another registrar.
  • Turn auto-renew on or off.

Turn auto-renew on or off

Auto-renew is on the domain’s Settings tab. With it off, the domain runs until the end of its paid period, and you renew it yourself before then. For step by step instructions, see Turning auto-renew on or off for a domain.

Change nameservers

You can update your nameservers yourself from the domain’s page. See Changing your nameservers for step by step instructions, or Nameservers explained to learn how nameservers work.

Change contact details

To update the contact details on a domain, open a support ticket (opens in a new tab) and our team will help you.

Move a domain away

If you ever move a domain to another registrar, you need its authorization code. See Transferring a domain away from Dotweb.

Domain search

Prices exclude VAT, which is added at checkout.

Cookie settings

Choose what Dotweb may store in your browser. You can change your choice at any time under Cookie settings at the bottom of every page. Read more in our privacy policy.

Necessary

Always on

These keep the site working and remember the choices you make on it, such as language and currency. They don’t track you, so they’re always on.

NamePurposeDurationProvider
currencyCookieRemembers the currency prices are shown in.Session, or 1 year once you choose oneDotweb
localeCookieRemembers the language you chose.1 yearDotweb
consentCookieStores this choice.6 monthsDotweb
upm-brand-config:*Local storageCaches the domain search’s settings.Until clearedOur billing partner
upm_guest_sessionCookieSet by our checkout to keep your basket and checkout session.Up to 1 dayOur billing partner

Analytics

Analytics shows us which pages and features are used, so we can improve the site. We also record what you search for in the knowledge base and the domain search, to improve the site and our help articles. Sessions may also be recorded to see where pages are hard to use, with everything you type into forms and the text of your searches masked in the recording. Our analytics partner stores the data in the EU and anonymizes IP addresses. Nothing is set or sent unless you switch this on.

NamePurposeDurationProvider
ph_*Cookie, local storage and session storageAn anonymous ID and session, so we can see which pages and features are used.Up to 1 yearOur analytics partner (EU)