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Transferring a domain away from Dotweb

Get your authorization code and move a domain to another registrar.

On this page

Your domain is yours, so you can move it to another registrar whenever you want. Here is how to get what you need.

Get your authorization code

The new registrar will ask for your authorization code, also called the EPP code or auth code.

  1. Sign in to the client area (opens in a new tab) and open Products & Services.
  2. Open the domain you want to move.
  3. Request its authorization code from the domain’s page, and copy it.

.uk domains

A .uk domain doesn’t use an authorization code. To move one, contact support and we will help you.

Make sure the domain can move

  • The domain must be unlocked. Unlock it from the domain’s page under Products & Services, or ask our support team to unlock it for you.
  • Give the authorization code to your new registrar and follow their transfer steps.
  • Approve the transfer if either registrar emails you to confirm it.

Newly registered or transferred domains

Most registries don’t allow a domain to move within 60 days of being registered or transferred. If your domain is very new, you may need to wait before it can leave.

While the transfer runs

Your domain keeps working during the move, and your website and email stay online. The transfer completes on the new registrar’s side, usually within a few days.

Domain search

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Always on

These keep the site working and remember the choices you make on it, such as language and currency. They don’t track you, so they’re always on.

NamePurposeDurationProvider
currencyCookieRemembers the currency prices are shown in.Session, or 1 year once you choose oneDotweb
localeCookieRemembers the language you chose.1 yearDotweb
consentCookieStores this choice.6 monthsDotweb
upm-brand-config:*Local storageCaches the domain search’s settings.Until clearedOur billing partner
upm_guest_sessionCookieSet by our checkout to keep your basket and checkout session.Up to 1 dayOur billing partner

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Analytics shows us which pages and features are used, so we can improve the site. We also record what you search for in the knowledge base and the domain search, to improve the site and our help articles. Sessions may also be recorded to see where pages are hard to use, with everything you type into forms and the text of your searches masked in the recording. Our analytics partner stores the data in the EU and anonymizes IP addresses. Nothing is set or sent unless you switch this on.

NamePurposeDurationProvider
ph_*Cookie, local storage and session storageAn anonymous ID and session, so we can see which pages and features are used.Up to 1 yearOur analytics partner (EU)