Skip to content
Dotweb
Log in

Categories

Turning auto-renew on or off for a domain

Step by step instructions for changing whether a domain renews itself, and what happens when you do.

On this page

Auto-renew decides whether your domain renews automatically before it expires, or whether you renew it yourself. You can change it at any time, in the client area.

Turn auto-renew off

  1. Sign in to the client area (opens in a new tab) and open Products & Services.
  2. Choose the domain.
  3. Open the Settings tab.
  4. Press Turn off auto-renew.

You must renew it yourself

With auto-renew off, your domain keeps working until the end of its paid period, and then it stops. If you let it expire you can lose it permanently, and someone else may register it. To keep it, renew it before then: a manual renewal issues the next invoice, which you pay under Invoices in the client area.

Turn auto-renew on

  1. Open the domain the same way, through Products & Services.
  2. Open the Settings tab.
  3. Press Turn on auto-renew.

The same for every service

Hosting plans and your other services renew the same way. Open the service under Products & Services and use its Settings tab.

Domain search

Prices exclude VAT, which is added at checkout.

Cookie settings

Choose what Dotweb may store in your browser. You can change your choice at any time under Cookie settings at the bottom of every page. Read more in our privacy policy.

Necessary

Always on

These keep the site working and remember the choices you make on it, such as language and currency. They don’t track you, so they’re always on.

NamePurposeDurationProvider
currencyCookieRemembers the currency prices are shown in.Session, or 1 year once you choose oneDotweb
localeCookieRemembers the language you chose.1 yearDotweb
consentCookieStores this choice.6 monthsDotweb
upm-brand-config:*Local storageCaches the domain search’s settings.Until clearedOur billing partner
upm_guest_sessionCookieSet by our checkout to keep your basket and checkout session.Up to 1 dayOur billing partner

Analytics

Analytics shows us which pages and features are used, so we can improve the site. We also record what you search for in the knowledge base and the domain search, to improve the site and our help articles. Sessions may also be recorded to see where pages are hard to use, with everything you type into forms and the text of your searches masked in the recording. Our analytics partner stores the data in the EU and anonymizes IP addresses. Nothing is set or sent unless you switch this on.

NamePurposeDurationProvider
ph_*Cookie, local storage and session storageAn anonymous ID and session, so we can see which pages and features are used.Up to 1 yearOur analytics partner (EU)