Store admin notifications

Admin notifications are emails sent to a store owner after a new order is placed and when products get low in stock. You can change the email address for admin notifications and add your staff’s emails so they receive admin notifications as well. A store owner can also receive copies of all email notifications sent to customers.

You can enable or disable admin notifications in your store admin, Settings → Notifications.

Enabling or disabling admin notifications

When you create a store account, all admin notifications in your store are enabled by default. If you do not need some of the admin notifications, you can disable them to keep your inbox clean. For example, you can disable the “New order” email notifications and instead get push notifications in the mobile app for Android or iOS each time you receive a new order.

To enable or disable admin email notifications:

You can re-enable admin notifications at any time.

Receiving a copy of customer email notifications

After you create an online store, you receive a copy of all customer emails by default. That way, you can check how notifications look in your clients’ inboxes. You can disable or re-enable receiving copies of customer emails at any time.

To stop receiving a copy of customer notifications:

To start receiving a copy of customer email notifications again, turn the toggle back on.

Changing the email that receives admin notifications

Your login email is automatically set as your email address for admin notifications. However, you can choose another address to receive admin notifications.

To change the email address for store admin notifications:

Once you make this change, all new store admin notifications are sent to the email address that you specified.

Adding a recipient for admin notifications

You can select several email addresses to receive admin notifications. For example, you can add the emails of your employees who pack orders so they know about new orders immediately.

To add a new recipient for admin notifications:

That is it. Now new admin email notifications are sent to the added email addresses.

Setting low stock email notifications

To get low stock notifications, you should set up a low stock limit in your catalog. When a product’s stock reaches this limit, you receive an email notification informing you that your stock is low.

To set a low stock limit for a product:

Using this example, the store owner would get a low stock notification when three items remain in stock.