Understanding your domain status

Every domain has a status that says what state it is in. You may see these terms in a WHOIS lookup, in an email about your domain, or when you talk to our team. Here is what the common ones mean.

While a domain is being set up

• Pending registration means the new domain is being registered. This usually finishes within a minute or two.
• Pending transfer means a transfer is underway. Transfers can take several days. See Transferring a domain to Dotweb.

For active domains

• OK or Active means everything is in order and nothing needs your attention.
• Transfer lock (client transfer prohibited) stops your domain being moved without your approval. This is normal and recommended.
• Hold means the domain is temporarily not resolving. This can happen during checks or if action is needed.

When a domain is expiring or expired

• Expired means the registration period has ended. Renew it as soon as possible to keep it.
• Redemption means the domain expired a while ago and can only be restored for a limited time, often at a higher fee.
• Pending delete means the domain is about to be released and can no longer be restored.

Your domains and their details are in the client area (öppnas i en ny flik) under Products & Services. If a status is unclear or you think something is wrong, contact support and we will help.